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Tenant Education and Assistance
If you are experiencing difficulty with your rental housing, such as incomplete repairs and poor maintenance, suspected housing discrimination, or making payments, and cannot resolve the issue with your landlord, there are a few steps you can take.
1. Know Your Rights and Obligations
Orange County Declaration of Tenants Rights and Obligations
Know Your Rights, Housing Discrimination Brochures
2. Contact Town of Carrboro Inspections Division if you are experiencing difficulty with your housing situation and believe your dwelling is violating the Town's minimum Housing Code.
Contact information: Email: PlanDept@carrboronc.gov and Phone: 919-918-7336
Please note: The Town has limited authority to intercede in disputes between tenants and landlords, but can assist in assessing the condition of the rental unit if a housing code violation is suspected.
3. Contact County and State resources for assistance if you believe you are being discriminated against.
Orange County Human Rights and Relations Commission
4. You may qualify for emergency housing assistance. Contact the Housing Helpline if you need assistance with payments or are facing eviction.
HousingHelp@orangecountync.gov or 919-245-2655
Orange County Emergency Housing Assistance (financial assistance)
Orange County Eviction Diversion Program
5. Contact Town of Carrboro Housing and Community Services if you are experiencing difficulty with your housing situation.
Contact information: Email: msummey@carrboronc.gov and Phone: 919-918-7318